About


About

Dignity Memorial

Who We Are

Serving families is our passion, our commitment and our expertise. Whether you’re planning a funeral or cremation service for a loved one, or making your own arrangements in advance, meaningful life celebrations begin with Dignity Memorial’s compassionate funeral and event planners.


For Dignity Memorial providers, there is no greater honor than helping to remember a life lived. We are dedicated, local professionals committed to getting every detail right, every time. We do this by listening, caring and guiding each and every family who walks through our doors. It's why we’ve become a trusted part of the communities we serve and why families consistently give us 5-star ratings for exceptional care.

OUR MISSION

We help create remembrances that reflect the unique values, character and traditions of the families we serve.

That is our passion, that is our purpose, that is our promise. Guaranteed.

Every Detail Remembered

The most personal memorial services are often the most memorable. Think about all the wonderful, small things that made your loved one so special. Dignity Memorial professionals understand that attention to even the smallest details can help create an unforgettable send-off. Our caring staff also understands the funeral and interment customs of many faiths and cultures, and can help plan a special and fitting tribute to honor those beliefs. From a traditional funeral service to a celebration of life, we'll guide you through the arrangement process and take care of every detail so that you can focus on what's important—remembering a special life.

Preplanning Funeral Services

Our Commitment and Guarantee

As North America’s trusted provider of funeral, cremation, and cemetery services, Dignity Memorial professionals care for thousands of families each year—one family at a time. We’ve helped generations of customers create memorials that truly celebrate the life of their loved one.


When you choose a Dignity Memorial provider, you’re choosing a celebration of life defined by professionalism, compassion and attention to detail that is second to none. We vow to get everything exactly right and we stand behind that promise with a 100% service guarantee. See one of our associates for details, or learn more about the Dignity Difference.


J.D. Power customer service recognition trophy with transparent background.   Translation neededThat's why J.D. Power honored us with the J.D. Power President’s Award, an honor only achieved at the time by 12 recipients in the company’s nearly 50-year history. We accredit this merit to our commitment to respect, integrity, service excellence and enduring relationships.


Since 2005, we have partnered with J.D. Power to hear from you, through the Voice of the Customer program. Around 80,000 Dignity Memorial customers provide us with feedback each year, consistently bringing our average score to one of the highest achievable. Many of the customers surveyed take the time to tell us specifically how we have impacted their lives.


Every day families under stress and consumed with grief, turn to us for exceptional service, innovative options and memorable celebrations of life, which is why we remain committed to upholding our values in every interaction, no matter the customer.


Excellence in customer service doesn’t just happen. It’s rooted in a deep understanding of consumer needs, company values and employee dedication.

July 2021 Veteran's Briefing

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